Having the right communication tools is essential for any organisations. Easytel offers the best and latest phone system to meet our ever-changing business world.By selecting the right phone system for your business you will experience growth, improve productivity and provide customer satisfaction. To find out more or get our experienced consultant to tailor a solution that’s right for you.
Voice mail to email
In order to manage your voicemails easily and efficiently, our phone systems will
send you a personalised email with the message recorded instantly once a message
is left. Why wait till you’re in the office, this allows you to handle your voicemail on
the go through your mobile device giving you all the information you require; phone
number and the date & time stamp
Auto Attendant
Most small businesses want to portray a big image allowing the callers to think they are dealing with a large organisation. Auto Attendant brings this by giving different options to the caller when being greeted by routing calls to different users in their own department. This very handy feature can also take a large load off the receptionist by handling the calls and sending them to the desired recipient
Music on hold
Advertising has become imminent in today’s market, and so has music on hold. Capture your customers by utilizing the air-time you have when they ring you by promoting your business on hold. Advertising on the radio costs thousands, why not use our platform to advertise to your market every day, every time they call you
Remote Staff
Flexibility is vital when operating your own business, so let your phone system allow
your staff to function like they were in the office from a remote site. This function
brings together any off-site employees with access to data, to seamlessly plug into
the system and communicate with other staff or outside callers as if they were
sitting in your office
Call Recording
Take your phone system to a new level with state of the art software that allows you to record all your incoming and outgoing calls. You can then listen, train or archive these calls with use of your business practices. Pair it up with the call accounting suite that will monitor your calls and auto-generate reports to help better your dials
Call Accounting
Take your phone system to a new level with state of the art software that allows you to record all your incoming and outgoing calls. You can then listen, train or archive these calls with use of your business practices. Pair it up with the call accounting suite that will monitor your calls and auto-generate reports to help better your dials
Conference Calls
Need to add multiple parties to a call? With conference calls you can have virtual meetings while sitting at your desk, it’s that easy. Take advantage of the convenience your new phone system can bring and let it do the hard work for you
Mobility
Take your phone system wherever you go with Mobility licenses on your mobile
device. This function allows you to receive and make calls from your mobile device
anywhere in the world acting as your desk phone. This means answering your
landline number from your mobile or even calling out showing your landline from
your mobile
Internet business phone systems are the best business phones because they offer features beyond just calling. These services can come with features like caller ID, call forwarding, call management, voicemail, call waiting, conferencing, video calls, and more. And you don’t need to pay anything for these features, unlike the traditional phone systems.
Some of the benefits of using a business VoIP system are:
Flexibility: You can make or receive phone calls using your computer, mobile apps, and VoIP devices (great for remote companies or travelling entrepreneurs)
Scalability: Internet business phone systems are scalable without having to buy more phone lines or hardware
Data: You can track and analyze the calls
Price: They’re cost-effective for small businesses and startups
If internet phone systems are so great, what’s the downside?
VoIP isn’t the best business phone system for everyone – here are a few possible disadvantages to consider:
You need a good internet connection to make calls. If your connection is always cutting out or going down, VoIP may not be a good choice.
No location tracking for emergency calls. Traditional phone systems will give your location to emergency services automatically, but VoIP can’t do that.
With the above pros and cons in mind, let’s take a look at the best VoIP business phone systems.